PRIVACY POLICIES
PERSONAL DATA & TRANSACTION SECURITY
The company STEFANOS GEOR. MARAVELAKIS, based in Spili Agiou Vasileiou, Rethymno, Crete is responsible for your Personal Data Collection and Processing, in the context of the use of this website and online store. For any question or clarification you can contact us by phone at +302832022056 or by e-mail at maravelh@otenet.gr. At our company we recognize the seriousness of the protection of your Personal Data (such as name, address, telephone number, date of birth, e-mail address, credit card number, gender, language and your preferences for products us). We collect and process the Personal Data you provide to us for the following purposes (“Purposes”):-
- to complete transactions with you and manage the customer reward program, where applicable,
- to promote our products,
- to understand and analyze sales as well as your needs and preferences,
- to develop, improve, promote and provide products and services to meet your – needs,
- for your opportunity to participate in promotions and competitions,
- to change or return products,
- to improve our stores and
- to deal with requests or complaints.
1. OUR APPROACH TO PERSONAL DATA PROTECTION
1.1. At our company we recognize that the confidentiality of your Personal Data is fundamental to developing and maintaining a healthy relationship of trust with you. In this Privacy Policy the first person (“we”, “us”, “ours”) refers to the company STEFANOS GEOR. MARAVELAKIS, based in Spili Ag. Vasileiou in the prefecture of Rethymno, which is responsible for the collection and processing of Personal Data and is bound by this Privacy Policy. The second person (“you”, “your”, “yours”) refers to you, as a user of this website or to any person providing Personal Data or other information subject to this Privacy Policy.
1.2. These terms describe our obligations and your rights in relation to the processing of your Personal Data, in accordance with all applicable laws.
1.3. We are responsible for the Personal Data we hold, including the personal information we transmit to the processor. For the purposes of this Privacy Policy, “Executing the Processing” means any natural or legal person (other than those in a dependent employment relationship with our company) who processes the Personal Data on behalf of our company. “Processing” means any action taken for the acquisition, recording, storage and use of Personal Data, anywhere in the world or any work or set of tasks relating to Personal Data, such as (a) organization, customization or modification of the Personal Data; (b) the retrieval, export and use of the Personal Data; (c) the disclosure of the Personal Data by transmission, dissemination or other means of disposal, delete or destroy information or Data. Our company aims to communicate with customers anywhere in the world, and therefore may process Customer Personal Data, as described in paragraph 3 below, worldwide. Our Privacy Policy complies with the strictest international legal standards, including European Data Protection Act, which typically sets some of the highest standards for the protection of Personal Data worldwide. If Processing takes place outside the European Economic Area (“EEA”), which includes all members of the European Union, as well as Iceland, Norway and Liechtenstein, where data protection laws do not provide equivalent level of protection, we will take all necessary measures to ensure a similar level of protection of Personal Data. In particular, we will ensure that the recipients of your Personal Data in these areas are in full compliance with this Privacy Policy. The transfer of Data, if required, will be done only to persons involved in the provision of services and only to the extent required for the provision of such services.
1.4. In special cases, it may be necessary for us to supplement or modify these terms. We therefore recommend that you keep up to date with any changes to this page on a regular basis. To the extent that such modifications may affect your consent, we will inform you of this separately.
1.5. In the event that the Personal Data is processed by a third party (Performing the Processing) on our behalf, we take all necessary measures to ensure an equivalent level of protection with what we apply ourselves.
1.6. By providing us with your Personal Data, you consent to the collection, use or otherwise processing (including disclosure) of your Personal Data for the Purposes described in this Privacy Policy.
2. ABOUT DATA COLLECTION
2.1. We choose to contact you in a variety of ways, such as through our stores, via the internet or by mail, email, phone or SMS on your mobile phone, always according to the way you choose. During the communication we may exchange personal information with you.
This information may be Personal Data (as described in paragraph 3 below) or Non-Personal Identification Data (such as information collected after you access our website), as described in paragraph 4 below). These terms primarily apply to the Processing of Personal Data.
2.2. Our goal is to fully provide you with all the information about why we request your Personal Data and how we then process it.
3. PERSONAL DATA
3.1. In our company we have limited the amount and type of information we collect to the extent necessary to achieve the Purposes and we do not collect any other personal information, unless you provide it voluntarily (directly or indirectly). 3.2. Although the Personal Data we collect may vary depending on the Purpose, we usually collect the following Personal Data:- your name,
- your address,
- your phone number,
- your date of birth,
- your email address,
- your gender,
- the language of communication and
- your preferences in our products.
4. NON-PERSONAL IDENTIFICATION
4.1. When collecting information through our websites, as is the case with many other websites, we automatically collect certain non-personal information about your use of the website that makes it impossible for you to identify yourself. This information includes the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access our website, the address of the website from which you connect to our website, the operating system you use, the sections of the website you visit, the images you see and the content you download from our website.
4.2. This way, your access to our website will be recorded. However, it will remain anonymous unless you expressly choose to provide us with personal information. We use this information to determine what your preferences and needs are and to improve our web browsing experience for you.
5. WHEN IS PERSONAL DATA COLLECTED AND HOW IS IT USED?
5.1. We collect and process Personal Data solely for the following purposes (“Purposes”):
- For the completion of transactions and the execution of sales as well as for the management of your registration in a customer reward program, if any,
- to promote our products with your consent,
- to understand and analyze sales as well as your needs and preferences,
- to develop, improve, promote and provide products and services to meet your needs,
- for the opportunity to participate in promotions and competitions,
- to change or return products,
- to improve our stores and
- to deal with requests or complaints.
5.2. We retain your Personal Data only for as long as necessary to achieve the objectives designed specifically for the above Purposes and in accordance with our guidelines, procedures and principles but also in accordance with applicable Greek and European legislation.
5.3. Our company will disclose your Personal Data, if required to do so by law or by decision of a court, administrative or other independent administrative authority.
5.4. In addition to the above, our company may, from time to time, work with other companies or organizations carefully selected by it, on specific initiatives which we will share with you. In this case, we will inform you and if you wish you will provide the Personal Data to these companies. We will not share your personal information without your prior consent.
5.5. You will always be given the opportunity to expressly opt-in for your Personal Data in order for it to be provided by you to the companies, as paragraph 5.5 above. If you opt-in you can visit the websites of these companies / organizations, to find out how they are going to use your Personal Data. Our company does not bear any responsibility. We always suggest that you check the terms and conditions of their website and your Privacy Policy before sending them.
5.6. If you give us your express consent to receive the above invitations, you may unsubscribe at any time by contacting us as described in section 6.4 below.
6. USER’S CONSENT (REGISTRATION – UNSUBSCRIPTION)
6.1. Registration: Our company will not use your personal information for a purpose not provided in these terms, unless we have previously obtained your express consent, unless this purpose is required by law. unsubscription
6.2. Your consent to your disclosure of your Personal Data is not a condition for the sale of our products to you, unless this information is required for the fulfillment of a specific and lawful purpose.
6.3. Delete: You may at any time revoke your consent to the collection and use (or any other Processing) of your Personal Data, in writing (via email or mail or SMS, etc.), as stated in the messages we send you, or in any other way provided each time or in the same way in which you have previously given your consent.
7. ACCURACY OF INFORMATION
7.1. We make every effort to accurately maintain your Personal Data, complete and up to date.
7.2. It is your responsibility to inform us of any changes to your Personal Data and to ensure that this information is accurate and up to date.
8. ACCESS AND UPDATING OF PERSONAL DATA
8.1. According to the current legislation, you have the absolute right to access, correct, revoke or object to the processing of your Personal Data that we hold as well as the right to be informed about their use and disclosure. Even if the law does not provide such a right in the future, we will always give you the right to access this information. We recommend that your request for access to Personal Data held by us be made in writing. However, we may ask you to provide us with additional information that is reasonably necessary for us to meet your specific request.
8.2. The answers to the above applications will be sent by our company free of charge to the applicants. However, without prejudice to applicable law, a certain amount of money may be required to be paid for the costs of processing and sending the written reply, provided that the applicant is informed in advance of the amount in question, which does not exceed the maximum amount. of the law provided.
8.3. We shall promptly make any necessary changes to the Personal Data contained in our database or elsewhere, provided that the applicant fully demonstrates that such Personal Data is inaccurate or incomplete. A modification may include correcting, deleting or adding information and passing it on to a third party to whom the information has been disclosed. However, we may not be able to modify information related to previous purchases or product returns.
9. MODIFICATION OF TERMS
We reserve the right to modify these terms at any time. If we decide to change these terms, we will post the changes on our website so that you are always fully aware of the information we collect from you, how it is processed and under what circumstances, if any, we will disclose it to third parties. Website according to this Privacy Policy means the home page of the corporate website of our company, which is currently located at the following URL: http://www.maravelspili.gr10. PROTECTION OF PERSONAL DATA
Our company takes all appropriate technical and organizational measures to protect your Personal Data against loss or theft, unauthorized access or processing, disclosure, copying or use, regardless of the format in which it is stored.
11. SPECIAL ISSUES FOR THE INTERNET
11.1. Our website may contain links to other third party websites. Clicking on one of these links will take you to another web site. We have no responsibility or liability for the content of these websites or the collection, use and disclosure (processing) of your Personal Data.
11.2. We encourage you to carefully read the privacy policy of these websites in order to find out how your Personal Data is collected and processed.
12. PROTECTION OF MINORS
Our website is aimed at adults. We expressly declare that we will not collect or solicit Personal Data of minors without the prior parental consent. If you are a minor, please do not send us personal information. If we notice that a minor has provided us with personal information without the prior parental consent, we delete the specific Personal Data from our records.
13. COMPLIANCE WITH THE LAW
13.1. Our company applies the necessary procedures in order to receive and answer questions about the terms and conditions related to the processing of Personal Data. Any question or complaint should be made in writing and addressed to us, in one of the ways described in paragraph 14 hereof.
13.2. Our company examines all complaints. Your requests are forwarded to our responsible employee. If the complaint is found to be well-founded, our company will take all appropriate steps to resolve the issue, including, if necessary, modifying the terms of the Privacy Policy.
14. CONTACT US
14.1. If you have any questions or comments regarding these terms or the methods of collecting and processing the Personal Data covered by them, please contact us as follows:- By post:
- MARAVEL SHOP, Spili Ag. Vasileiou, Τ.Κ. 74053, Rethymno, Crete
- By email:
- maravelh@otenet.gr